At Western Reloaders Ammo Store, buy ammo online we want you to be completely satisfied with your purchase. If you are not satisfied with a product or need to return an item for any reason, we offer a straightforward refund policy outlined below. Please read this policy carefully before making a purchase.
- Eligibility for Refunds:
To be eligible for a refund, the following conditions must be met:
- The item must be returned within 30 days from the date of delivery.
- The item must be in its original condition, unused, and in the original packaging.
- Proof of purchase, such as an order number or receipt, must be provided.
- Refund Process:
To initiate a refund, please follow these steps:
- Contact our support team or mail service with your refund request, providing the necessary details, including the reason for the return.
- Our support or mail team will guide you through the return process and provide you with a return authorization if applicable.
- Pack the item securely in its original packaging, including all accessories and documentation that came with it.
- Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs, unless the return is due to our error or a defective product.
- Once we receive the returned item and verify its condition, we will process your refund.
- Refunds will be issued in the original form of payment used for the purchase. Please note that it may take several business days for the refund to be reflected in your account.
- Non-Refundable Items:
Certain items are non-refundable unless they are defective or damaged upon receipt. These items may include:
- Downloadable software or digital content.
- Gift cards or promotional vouchers.
- Items that have been personalized or customized.
- Damaged or Defective Items:
If you receive a damaged or defective item, please contact our support team immediately. We will work with you to resolve the issue promptly, either by providing a replacement, arranging for a repair, or issuing a refund. - Return Shipping:
If the return is due to our error or a defective product, we will provide a prepaid return shipping label. In other cases, you will be responsible for the return shipping costs. - Exchanges:
At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the refund process and place a new order for the desired item.
We strive to process refunds as quickly as possible; however, the time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.
If you have any questions or need further assistance regarding our refund policy, please contact our support team. We are here to help and ensure your satisfaction with every purchase from Western Reloaders. buy ammo online